Serving the New York metropolitan area...including the 5 boroughs, Long Island, Westchester & Rockland Counties, and New Jersey.

Lane Associates - Heating & Air Conditioning

Which Service Calls are Avoidable and How Can I Identify Them?

     During the hot days of summer, it is critical that a building's Air Conditioning system provide sufficient and reliable cooling for its occupants.  When cooling is insufficient or not working at all, a call to your HVAC contractor is the logical step to restore cooling.  However, prior to placing that service call, there are a few simple things that can be checked that often get overlooked and may eliminate the need for the call all together.  Eliminating preventable service calls not only saves you money and time, but is also important for LANE during the busy summer season.  By eliminating these service calls, LANE can then better allocate resources and technicians by responding to other, more serious service calls, thereby serving our clients with more efficiency.  

     So what should I check before placing a service call for no cooling?   


Often overlooked, there are some simple checks to ensure power is getting to your HVAC system:
Is the circuit breaker tripped?
Is there a blown fuse?
Is the disconnect turned off?


Make sure all settings are correct on your thermostat or controls schedule prior to placing a service call. Dead thermostat batteries will also result in no cooling and they are a very simple fix!
Is thermostat set correctly?
Is controls schedule set correctly?
Check thermostat batteries


Were your registers adjusted or closed recently to change temperature in the space? Make sure they are set to the open position, allowing maximum airflow.
Are Registers Set to Open Position?

Fire/Smoke Alarm System

A Fire or Smoke Alarm that is in Alarm State can shut off HVAC systems. Make sure your Fire or Smoke Alarm Panel does not show an alarm.
Is the System in Alarm?


If you are still unsure about whether to place a service call or not, you can always call LANE  24/7/365 and we will be happy to assist you