Job Descriptions
- Technician – Service
- Duties include
- Trouble shoot HVAC units and systems
- Write follow ups to describe in detail what needs to be done to make the system run proficiently
- Communicate to the customer about what repairs are recommended
- Identify how to upgrade system
- Write accurate and complete paperwork
- Additional skills
- Professional mannerism
- Courteous and polite
- Neat appearance
- Knowledge of and experience with HVAC systems
- Good written and oral communications skills
- Analytical capabilities
- Technician – Installation
- Duties include
- Read blue prints and install as indicated
- Install pipe, HVAC equipment and components
- Write accurate and complete paperwork
- Work with other trades and subcontractors
- Additional skills
- Physically strong
- Professional mannerism
- Courteous and polite
- Neat appearance
- Knowledge of and experience with HVAC systems
- Technician – Controls
- Duties include
- Read blue prints
- Control wiring
- Control start up
- Additional skills
- Proficient computer knowledge
- Knowledge of and experience with HVAC systems
- Clerical
- Duties include
- Filing
- Mailing
- Data Entry
- Compiling reports
- Additional skills
- Ability to work in a high volume environment.
- Ability to organize, multi-task, attention to detail
- Apply interpersonal communication skills
- Self-starter and have the ability to work independently and as a team player, proactive, solutions oriented, multi-tasker
- Excel, Word, Outlook, Access
- Dispatcher – responsibility to manage our biggest asset
- Duties include
- Prioritizing service calls
- Communication with customers and techs
- Coordinate with parts and materials
- Compile paperwork from the field
- Pricing of service proposals
- Additional skills
- Ability to work under pressure
- Motivational
- Excel, Word
- Our computer system is Timberline and familiarity with this would be excellent
- Goals driven
- Excellent phone mannerism
- Accounting
- Duties include
- Cash receipts
- Reconciling statements
- Invoicing
- Additional skills
- Good with numbers
- Excel
- Our computer system is Timberline and familiarity with this would be excellent
- Customer service
- Duties include
- Taking service calls from customers
- Resolving customer complaints
- Calling customers for quality surveys
- Additional skills
- Good listener
- Professional, friendly and calming phone mannerism
- Sales – Selling HVAC service and installations to commercial customers
- Duties include
- Developing your own sales leads
- Develop relationships and network
- Produce weekly reports
- Additional skills
- Ambitious, reliable and self motivated
- Strong sales disciplines and presentation skills
- Skilled at developing and maintaining relationships with building owners and managers
- Good professional appearance
- Exceptional organizational skills
- Word, Excel, Act, Outlook
- Goals driven
- Estimator – estimate the price for an installation and/or upgrade of HVAC systems
- Duties include
- Meeting with customers, subcontractors and Lane salespeople
- Meeting with Lane engineers to discuss and become familiar with project
- Submit and track request for quotes
- Write proposals describing work to be done
- Build relationships with vendors
- Additional skills
- Knowledge of and experience with HVAC systems
- Good writing skills
- Word, Excel, Outlook
- Project manager – Manage HVAC installations
- Duties include
- Reading and understanding blue prints and scope of work for project
- Attend job meetings with customers and general contractors
- Produce and watch production and estimate reports
- Schedule projects
- Assign best men for job
- Additional skills
- Knowledge of and experience with HVAC systems
- Excel, Word, Outlook
- Motivational
- Goal driven
- Good communications skills with techs and customers
- Project coordinator – Assistant for our installation department
- Duties include
- Coordination and communication between techs, customers, subcontractors, suppliers, drivers
- Follow up on request for quotes from vendors
- Additional skills
- Organizational skills is the key
- Proficient in Word, Excel, Outlook
- Our computer system is Timberline and familiarity with this would be excellent
- Warehouse- Parts
- Duties include
- Organizing, tracking, receiving and coordinating of parts and equipment
- Tool inventory
- Truck inventory
- Minor office and warehouse repairs
- Additional skills
- Familiarity with HVAC parts and equipment
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